How to easily bulk import Intents with quick answers:
With Clustaar, you are only a few clicks away from the import of your FAQ.
Go to the Setup AI section in the left menu.
![](https://downloads.intercomcdn.com/i/o/64228603/23bb3ef9dfaf477bf4c42959/Capture+d%E2%80%99%C3%A9cran+de+2018-06-21+11-30-15.png)
There, click on the “Create an Intent” button:
![](https://downloads.intercomcdn.com/i/o/64228777/bc4363ca2b51cf623ccb9ded/Capture+d%E2%80%99%C3%A9cran+de+2018-06-21+11-31-35.png)
When the module opens, select “Import Intents”:
![](https://downloads.intercomcdn.com/i/o/64233161/ef71016f74f8fa05cca9580a/Capture+d%E2%80%99%C3%A9cran+de+2018-06-21+12-05-07.png)
Then, click the “Upload CSV file” button to choose a file from your computer:
![](https://downloads.intercomcdn.com/i/o/64233376/a69b8a5f11950ec746340b2b/Capture+d%E2%80%99%C3%A9cran+de+2018-06-21+12-06-34.png)
Wait a few minutes, and you’re done!
CSV file constraints
Your CSV file must have at least two columns:
Answer,Question
But you can add as many “Question” columns as you want. They will be used as different formulations for your Intent:
Answer,Question,Question,Question,Question
Be sure to use commas as separators, and check that the commas in your text are separated properly:
Answer,Question,Question,Question,Question<em>"our, pricing, is, great"</em>,<em>"what is your pricing"</em>,<em>"how much is it?"</em>,<em>"is it expensive?"</em>
You can have a different number of questions from one row to another:
Answer,Question,Question<em>"our pricing is great"</em>,<em>"what is your pricing"</em>,<em>"how much is it?"</em><em>"Try again"</em>,<em>"I can't connect to my account..."</em>